Frequently Asked Questions (FAQ)

Q. Do you ship internationally? 

A. Yes! We ship worldwide from Canada. Shipping times vary by location (see our Shipping Policy).

Q. Will I have to pay customs fees?

A. International orders may be subject to import duties and taxes determined by your country. These fees are included in your order total at the time of checkout. So no surprise fees later. US orders under $800 are typically duty-free.

Q. What is your return policy?

A. RETURN & EXCHANGE POLICY

We want you and your little one to love every Arzoey piece! Please refer to our Return & exchange policy for detailed information.  

Q. What sizes do you offer?

A. We offer sizes 2T through 8T (ages 2-8 years). Each product page includes a detailed size chart in the photo gallery. You can also view our full Size Guide for measurements and fit tips. Between sizes? We recommend sizing up — our pieces are made to last through adventures and growth spurts!

Q. What materials do you use?

A. All Arzoey pieces are made with 100% organic cotton meeting GOTS standard and OEKO-TEX safe ink materials.

QUESTIONS?

Email us at arzoeyandyou@gmail.com — we're here to help!